Privacy & Confidentiality Policy

VitalEdge Labs, LLC

Effective Date: August 6, 2025

Overview

VitalEdge Labs, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information.

This Privacy & Confidentiality Policy explains how we collect, use, store, and protect your information when you engage with our coaching, consulting, and wellness services.

Nature of Services

VitalEdge Labs provides coaching, wellness consulting, and educational services.

We are not a medical provider

We do not diagnose, treat, or prescribe

We are not a HIPAA-covered entity

While we are not legally required to comply with HIPAA, we uphold strict internal standards to protect your privacy and confidentiality.

Information We Collect

We may collect information that you voluntarily provide, including:

Name, email address, phone number

Health history, lifestyle, and wellness information

Lab results or genetic data you choose to share

Coaching notes, goals, and progress data

Payment and billing information

This information is used solely to support your personalized coaching experience.

How We Use Your Information

We use your information to:

Provide personalized coaching and wellness guidance

Develop recommendations, protocols, and strategies

Communicate with you regarding services and support

Improve our programs and client experience

Maintain internal business records

Confidentiality Commitment

We treat all client information as strictly confidential.

Your information will never be sold, rented, or shared for marketing purposes.

Access to your information is limited to individuals directly involved in delivering your services and only when necessary.

When Information May Be Shared

We may disclose information only under the following circumstances:

With your explicit written consent

With trusted third-party service providers (e.g., software platforms, payment processors) who are required to maintain confidentiality

When required by law, regulation, or legal process

To prevent or address a serious threat to health, safety, or legal rights

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure digital storage systems

Restricted access to sensitive data

Confidential handling of communications

However, no method of electronic transmission or storage is completely secure. By using our services, you acknowledge these inherent risks.

Communication Preferences

We may communicate with you via:

Email

Phone

Text message

Online platforms

You may request changes to how we contact you at any time.

Your Rights

You have the right to:

Request access to your personal information

Request corrections to inaccurate or incomplete data

Request deletion of your information where applicable

Withdraw consent for certain uses of your data

To exercise these rights, please contact us in writing.

Data Retention

We retain client information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

Changes to This Policy

We may update this Privacy & Confidentiality Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions or concerns regarding this policy, please contact:

VitalEdge Labs, LLC
10747 Ivanhoe Lane
Wellington, FL 33414
📞 561-517-9577
📧 [email protected]

Important Disclaimer

All services provided by VitalEdge Labs, LLC are intended for educational and informational purposes only and are not a substitute for medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition or concern.